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Leadership Development

Weeks 2 – 6 + Supplemental  ·  6 Modules

Week 2

Management Basics & Best Practices

Core management principles and modern best practices

Week 3

Manager Interview & New Hire Orientation

Structured interviewing and comprehensive onboarding

Week 4

Feedback & Difficult Conversations

Effective feedback delivery and challenging discussions

Week 5

How to Conduct Effective Performance Reviews

Preparation, execution, and follow-up best practices

Week 6

HR Fundamentals for Leaders

FLSA, LOA/WC/ADA, harassment prevention, and documentation

Supplemental

Leave of Absence for Managers

FMLA eligibility, leave types, certification, benefits & reinstatement

EC · Phase 1 · Months 1–3

Core Communication Foundations  ·  EC1–EC3

Phase 1 Module 1

EC1: Communication Foundations & Why It Matters

Communication styles, trust, psychological safety, listening vs. reacting

Phase 1 Module 2

EC2: DISC & Adaptive Communication

DISC styles, flex-style communication, dominant voices, meeting balance

Phase 1 Module 3

EC3: Active Listening & Powerful Questions

80/20 listening rule, open vs. closed questions, SBI model, L1 certification

EC · Phase 2 · Months 4–6

Difficult Conversations & Facilitation  ·  EC4–EC6

Phase 2 Module 4

EC4: Difficult Conversations & the PODC Framework

PODC framework, conflict resolution, change communication, silence vs. speaking

Phase 2 Module 5

EC5: Meeting Facilitation & Team Communication

Agenda design, dominant voices, parking lots, team norms

Phase 2 Module 6

EC6: Harassment, Escalation & Confidentiality

Duty to Act, reporting protocol, confidentiality vs secrecy

EC · Phase 3 · Months 7–9

Performance Management & Coaching  ·  EC7–EC9

Phase 3 Module 7

EC7: Performance Feedback & Coaching

SBI model, skill vs. will, coaching framework, documentation

Phase 3 Module 8

EC8: SMART Goals & Accountability

Goal-setting, calibration, documentation discipline, halo/recency bias

Phase 3 Module 9

EC9: Performance Reviews & PIPs

Review structure, PIP delivery, HR approval, weekly check-ins

EC · Phase 4 · Months 10–12

Advanced Leadership & Strategic HR  ·  EC10–EC12

Phase 4 Module 10

EC10: Legal Compliance & HR Partnership

Title VII, ADA, FMLA, protected classes, routing matrix

Phase 4 Module 11

EC11: Advanced Leadership & ER Investigations

ER intake, retaliation prevention, change management, succession

Phase 4 Module 12

EC12: Strategic HR & Data-Driven Leadership

Workforce planning, team metrics, talent export, L4 certification

Program Totals

5
LD Modules
56 slides · 75 Qs
12
EC Modules
108 slides · 145 Qs
17
Total Modules
164 slides · 220 Qs
4
Cert Levels
L1 → L2 → L3 → L4

All modules now have scenario-based training exercises. View Scenarios →