Scenario-Based Training

Real-world leadership exercises with step-by-step guidance and debriefs for all 12 EC modules

12
EC Modules
36
Total Scenarios
4
Phases Covered
3
Scenarios per Module

Phase 1

Core Communication Foundations · Months 1–3

Phase 1 · Module 1

Communication Foundations & Why It Matters

3 scenarios · role-play exercises & debriefs

The Silent Team MemberThe Email That Caused Confus…The New Hire Who Is Not Spea…
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Phase 1 · Module 2

DISC & Adaptive Communication

3 scenarios · role-play exercises & debriefs

The D-Style Employee Who Dis…Delivering Feedback to an S-…The C-Style Employee Resista…
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Phase 1 · Module 3

Active Listening & Powerful Questions

3 scenarios · role-play exercises & debriefs

The Employee Who Feels Unhea…The 1:1 That Goes NowhereThe Employee in Crisis Durin…
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Phase 2

Difficult Conversations & Facilitation · Months 4–6

Phase 2 · Module 4

Difficult Conversations & the PODC Framework

3 scenarios · role-play exercises & debriefs

Addressing Chronic LatenessThe Conflict Between Two Tea…Delivering Bad News About a …
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Phase 2 · Module 5

Meeting Facilitation & Team Communication

3 scenarios · role-play exercises & debriefs

The Meeting That Always Runs…The Dominant Voice Who Hijac…The Team That Will Not Share…
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Phase 2 · Module 6

Harassment, Escalation & Confidentiality

3 scenarios · role-play exercises & debriefs

The Employee Who Says "Don't…The Investigation Where You …The Manager Who Accidentally…
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Phase 3

Performance Management & Coaching · Months 7–9

Phase 3 · Module 7

Performance Feedback & Coaching

3 scenarios · role-play exercises & debriefs

The Employee Who Rejects Fee…The High Performer CoastingThe Skill vs. Will Diagnosis
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Phase 3 · Module 8

SMART Goals & Accountability

3 scenarios · role-play exercises & debriefs

The Goal That Sounds SMART B…The Mid-Year Goal That Is Cl…The Team That Sets "Safe" Go…
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Phase 3 · Module 9

Performance Reviews & PIPs

3 scenarios · role-play exercises & debriefs

The Employee Blindsided by a…Putting an Employee on a PIP…The Strong Performer Whose R…
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Phase 4

Advanced Leadership & Strategic HR · Months 10–12

Phase 4 · Module 10

Legal Compliance & HR Partnership

3 scenarios · role-play exercises & debriefs

The Employee Who Mentions a …The Manager Who Tries to Den…The Protected Class Comment …
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Phase 4 · Module 11

Advanced Leadership & ER Investigations

3 scenarios · role-play exercises & debriefs

The ER Intake: Receiving a S…The Leader Resistant to Chan…Succession Planning for a Ke…
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Phase 4 · Module 12

Strategic HR & Data-Driven Leadership

3 scenarios · role-play exercises & debriefs

The Team Whose Engagement Sc…Building a Proactive HR Part…The L4 Certification: Demons…
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